The Faculty of Business Management will achieve academic excellence based on quality work and culture through:

For all clients of Universiti Teknologi MARA (UiTM):

We offer quality services which are ethical and of high integrity, and undertake to ensure that: All the basic needs for learning, teaching and research, as well as the surrounding environment fulfill the requirements of the Malaysian Qualifications Agency, the Ministry of Education and professional bodies;

All academic programmes are approved, managed and administered in accordance with the university’s rules and procedures; All academic qualifications are recognised by the government, and fulfil the needs of the industry and the relevant professional bodies;

The conferment of degrees is carried out within the stipulated period after fulfilling all the necessary requirements;

Excellence in academic achievements is identified and duly awarded each year;

All proposals and official reports are acted on within a period of one week;

Be accessible at all times to provide to the community;

and Provide professional and customer-friendly services. UiTM will provide services in accordance with the client charter as practised by the respective entities, namely, the faculties, branch campuses, divisions, institutes, centres and units.